Our 14ft Box Truck with Lift Gate
Need items picked up from your home, business, or storage facility?
Urban Ore offers free pickups of reusable goods throughout the Bay Area. Because of labor, other expenses, and the high volume of requests we receive, we generally focus on larger, in demand items such as furniture, cabinets, doors, windows, and sometimes larger batches of building materials or other merchandise (especially if unused).
We typically only accept smaller household goods and miscellaneous building materials when they are dropped off at our store, but are happy to consider any request.
To schedule a pickup, please email pictures of your items to:
pickup@urbanore.com
*Please include your phone number and the city where the items are located.
For questions regarding pickups, feel free to leave a message at:
510-841-7283 ext. 313
*We generally require photos before scheduling a pickup.
- Response time for requests is typically less than 24 hours Mon-Fri.
- Requests left over the weekend usually receive a response Monday morning.
- We can usually schedule pickups near Berkeley within a week of request when timing is flexible.
- Pickups further from Berkeley or especially large pickups may require slightly more lead time.
Distance, difficulty, and number of workers needed are considered during scheduling. We do often move items out of the house but may be less selective and more likely to schedule a pickup if the items are somewhere more accessible like a garage.
Compensation
For especially high-end or in demand items, we may be able to offer up to 10% of our projected resale value in the form of a check or up to 20% in store credit. If you are seeking compensation, please make that clear in your pick up request so we can let you know if we are likely to be able to make an offer and give you an estimate prior to scheduling.
We are most likely to pay for high-end/unique furniture, doors, and newer windows, especially larger quantities. Feel free to email pictures of anything you would like us to consider.
Running a pickup service requires significant labor and other expenses so we are less likely to pay for items we are picking up than we would be if they were dropped off at our store, especially when moving the items requires extra time and effort.
Scheduling a free pickup can offer customers significant savings when considering potential hauling expenses and dump fees.
Our primary goal is to keep reusable items out of the landfill and give them new life. We are generally less selective than consignment stores and charity based free pickup services.
Urban Ore is a mission based for-profit organization not a non-profit 501c(3). As such, we are not able to offer receipts for tax deductions.
Need something you purchased at Urban Ore delivered?
If you would like to have something delivered to your home or business, please notify the cashier and they will mark your items for delivery and take down your contact information. If you have already purchased the item(s), need a quote, or have questions, please leave a message at:
510-841-7283 ext. 313 or pickup@urbanore.com
*Please include the last name on the sold tag, your phone number, delivery address, and photos of the items (if you have them).
Fees
- Delivery fees are payable by cash or check on delivery. We do not have credit card capabilities in the truck.
- For simple curbside/garage deliveries in the Oakland/Berkeley area that can be handled by one person we generally charge $95.
- For deliveries are further away and/or require a second person, please ask for a quote at the phone number or email address listed above.
- Fees are based on distance, quantity and size of items, stairs, and difficulty.
- Deliveries requiring two workers are generally $150-$300 but may be more if the destination is especially far away.
- SF deliveries $175 minimum.
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